FAQ
FAQ en Español
How much does it cost?
CakeBoss is available for the purchase price of only $99.00.
Do I have to pay a yearly fee?
No! Once you purchase CakeBoss, it is yours forever with no additional
fees.
What is the Installation CD? If I buy it for $10.00, do I still have to
pay the $99.00?
CakeBoss is designed to be distributed via download from our servers.
However, we offer the installation CD as a way for users to install CakeBoss without
being on the internet, such as those with dialup connections or perhaps no internet
connection at all. The cost of the CD is $10.00. This is in addition
to the cost of the license for the software, which is $99.00.
Do I have to have an internet connection to run CakeBoss?
No. However, an internet connection is required to receive updates, so
just make sure to connect to the internet every few weeks to check for updates!
What if I buy CakeBoss, but then decide I can't use it?
We think you're going to love CakeBoss, but we offer a full refund within 30 days of purchase if you decide it's not for you - no questions asked!
Is CakeBoss hard to use? I don't know
anything about computers.
CakeBoss is extremely intuitive and user friendly. There is no manual
to read before you get started. You will be entering your customers,
orders, and recipes within minutes of downloading. We provide online "How-To"
videos
to help you start out, and we provide
a
community bulletin board
where you can post your question or problem. We are cake decorators too, and
we listen to and care about our users!
Is CakeBoss accounting software?
Not in the traditional sense. CakeBoss is a unique organizational and pricing
software designed to help home bakers get organized, track their costs and profits,
and price their goods accurately. CakeBoss's recipe costing, pricing, organizational,
and calendar features are custom-tailored to the home baker, and simply are not
found in traditional accounting software.
Where is the information I enter into CakeBoss stored? It's important
to me to keep my customer information and recipes secure and confidential.
Everything you enter into CakeBoss is stored on your computer's hard drive.
No one but you will ever have access to it.
I calculate my recipes in grams/kilos instead of cups and ounces. Will CakeBoss
work for me?
Yes! CakeBoss uses whatever measurement type you enter for your recipes.
I have a cookie/candy business. Will CakeBoss work for me?
Although CakeBoss was designed with cakes in mind, it can work for any type of
baking or candy business. We offer a 30-day money back guarantee, so if you
try CakeBoss and it doesn't suit the needs of your business, we will refund your
purchase price within 30 days - no questions asked!
I am not a home baker, I have a shop. Will CakeBoss work for my business?
Although CakeBoss was designed for the home baker, we have users who are shop owners
who have been greatly helped by CakeBoss's recipe costing, pricing, and calendaring
features. However, CakeBoss does not duplicate the functions of traditional
accounting software.
Will CakeBoss work on my Mac?
No. CakeBoss is a Windows-based program, designed to be run on a PC.
However, we have had limited success with Mac users installing CakeBoss on a
Mac running WinXP inside Parallels.
Will CakeBoss work on my new Vista operating system?
Yes! Just follow our step-by-step instructions
for Vista installation.
I have two computers - can I install CakeBoss on both of them with one license?
Yes, just email us so we can activate your license for two computers!
I want both computers to have the same
information on them, how do I do that?
It is possible to make a backup of your CakeBoss data file and move it to another
computer. However, CakeBoss is not a networked application, so information
you enter is only entered into one computer at a time.
I live outside the U.S. - will CakeBoss work with my currency?
Yes! CakeBoss uses the currency you have set in your Windows operating
system.
Is CakeBoss available in other languages besides English?
At this time CakeBoss is only available in English.
Your graphics are cute! Where did you get them?
Keith Hall of
www.phatbudda.com
custom designed the CakeBoss icons.
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