Frequently Asked Questions

How much does it cost?
CakeBoss Cloud is available for the purchase price of $149.00(USD).

Do I have to pay a yearly fee?
Yes. Because your data is stored online in a secure "cloud" location, the storage must be re-purchased on an annual basis for the nominal fee of $20.00 USD.

Will I be automatically charged for the annual fee?
The annual fee is not auto-billed. On your anniversary date, you will be given a 7 day grace period to continue logging in to your account. After the 7 day grace period ends, you will be prompted to come current on your hosting fee in order to access your account.  If your circumstances change and you decide to stop using CakeBoss Cloud, you are not obligated to continue paying the annual fee unless you wish to access your account. 

What if you publish a new version?
Upgrades and future versions of CakeBoss may be offered to current users for a fee.

Do I have to have an internet connection to run CakeBoss Cloud?

What if I don't have a reliable internet connection? Can I still buy CakeBoss for my PC Desktop?
Yes. Click here for more information about CakeBoss for Desktop PC's.

What if I buy CakeBoss, but then decide I can't use it?
We think you're going to love CakeBoss, but we offer a full refund within 30 days of purchase if you decide it's not for you - no questions asked!

Can I try a free trial download?
CakeBoss Cloud is not a downloadable program, it is something you log into from a web browser.  CakeBoss Software is exclusively available on If you download something claiming to be CakeBoss Software from another site, it is likely inoperable and loaded with viruses and spyware. We offer a 30-day money back guarantee with your purchase so there is no risk if you change your mind and decide it's not for you.

Is CakeBoss hard to use?  I don't know anything about computers.
CakeBoss is extremely intuitive and user friendly.  There is no manual to read before you get started.  You will be entering your customers, orders, and recipes within minutes of downloading.  We provide online "How-To" videos to help you start out, and we are always available by email to answer questions. We are cake decorators too, and we listen to and care about our users!

Is CakeBoss accounting software?
Not in the traditional sense.  CakeBoss is a unique organizational and pricing software designed to help home bakers get organized, track their costs and profits, and price their goods accurately. CakeBoss's recipe costing, pricing, organizational, and calendar features are custom-tailored to the home baker, and simply are not found in traditional accounting software.

I'd like to know more about the way CakeBoss Cloud handles ingredients/recipes/orders/pricing.
Please feel free to peruse the How-To Videos to see exactly how CakeBoss works, and how you might use it in your business!

Where is the information I enter into CakeBoss Cloud stored?  It's important to me to keep my customer information and recipes secure and confidential.
We care about the security of your data! CakeBoss Cloud is hosted on Microsoft's Azure platform.

I calculate my recipes in grams/kilos instead of cups and ounces.  Will CakeBoss work for me?
Yes!  CakeBoss comes pre-loaded with standard imperial and metric measurement conversions.

I have a cookie/candy business.  Will CakeBoss work for me?
If your business runs on recipes, CakeBoss can work for you.  We offer a 30-day money back guarantee, so if you try CakeBoss and it doesn't suit the needs of your business, we will refund your purchase price within 30 days - no questions asked!

I am not a home baker, I have a shop.  Will CakeBoss work for my business?
Although CakeBoss was designed for the home baker, we have users who are shop owners who have been greatly helped by CakeBoss's recipe costing, pricing, and calendaring features.  However, CakeBoss does not duplicate the functions of traditional accounting software.

Is CakeBoss a point-of-sale software system?

Will CakeBoss Cloud work on my Mac?
Yes! CakeBoss Cloud is an online system that will run on any browser on any device with internet access.

Will CakeBoss Cloud work on my iPad?
Yes, as long as you are connected to the internet!  We do recommend using the Chrome browser app, available for free in the App Store.

How many users can log on to my CakeBoss Cloud account?
Your $149.00 purchase is for one login, but additional employee logins may be purchased for $25.00 each.

I live outside the U.S. - will CakeBoss work with my currency?
Yes!  CakeBoss contains settings for many global currencies, and if we don't currently support yours, in most cases we can add it the same day.

Is CakeBoss available in other languages besides English?
Yes. CakeBoss Cloud uses Google Translate to translate the program to other languages, and we also allow users to enter their own translations if the Google translation is incorrect.

Can I buy a used CakeBoss license from someone who doesn't need it any more?
No. CakeBoss licenses are not transferrable, and the original owner always retains password and login privileges. 

Are you related to the Cake Boss TV show on TLC?
Masters Software, Inc. and its product, CakeBoss Software, are not associated with the TLC network or its television program titled “Cake Boss.”


Copyright 2015 by Masters Software, Inc.