CakeBoss.com is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the CakeBoss.com Web site and governs data collection and usage. By using the CakeBoss.com website, you consent to the data practices described in this statement.
Collection of your Personal Information
CakeBoss.com collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. CakeBoss.com also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by CakeBoss.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by CakeBoss.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CakeBoss.com Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through CakeBoss.com public message boards, this information may be collected and used by others. Note: CakeBoss.com does not read any of your private online communications.
CakeBoss.com encourages you to review the privacy statements of Web sites you choose to link to from CakeBoss.com so that you can understand how those Web sites collect, use and share your information. CakeBoss.com is not responsible for the privacy statements or other content on Web sites outside of the CakeBoss.com and CakeBoss.com family of Web sites.
Use of your Personal Information
CakeBoss.com collects and uses your personal information to operate the CakeBoss.com Web site and deliver the services you have requested. CakeBoss.com also uses your personally identifiable information to inform you of other products or services available from CakeBoss.com and its affiliates. CakeBoss.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
CakeBoss.com does not sell, rent or lease its customer lists to third parties. CakeBoss.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CakeBoss.com may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CakeBoss.com, and they are required to maintain the confidentiality of your information.
CakeBoss.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
CakeBoss.com keeps track of the Web sites and pages our customers visit within CakeBoss.com, in order to determine what CakeBoss.com services are the most popular. This data is used to deliver customized content and advertising within CakeBoss.com to customers whose behavior indicates that they are interested in a particular subject area.
CakeBoss.com Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CakeBoss.com or the site; (b) protect and defend the rights or property of CakeBoss.com; and, (c) act under exigent circumstances to protect the personal safety of users of CakeBoss.com, or the public.
The CakeBoss.com Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CakeBoss.com pages, or register with CakeBoss.com site or services, a cookie helps CakeBoss.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CakeBoss.com Web site, the information you previously provided can be retrieved, so you can easily use the CakeBoss.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CakeBoss.com services or Web sites you visit.
Security of your Personal Information
CakeBoss.com secures your personal information from unauthorized access, use or disclosure. CakeBoss.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
CakeBoss.com will occasionally update this Statement of Privacy to reflect company and customer feedback. CakeBoss.com encourages you to periodically review this Statement to be informed of how CakeBoss.com is protecting your information.
CakeBoss.com welcomes your comments regarding this Statement of Privacy. If you believe that CakeBoss.com has not adhered to this Statement, please contact CakeBoss.com at firstname.lastname@example.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.
1. Important Information
1.2. Contact Us
2. Use of the Subscription Service by CakeBoss and our Customers
2.1. The CakeBoss Subscription Service
Our online Subscription Service allows any company that uses it (our customers and CakeBoss itself) store information about their business, including customer contact information, orders, invoices, recipes, and more. CakeBoss provides the Subscription Service to our customers for their own business management.
2.2. Use by Our Customers
We have no direct relationship with individuals who provide Personal Information to our customers. CakeBoss acknowledges that you have the right to access your Personal Information. Our customers control and are responsible for correcting, deleting or updating information they have collected from you using the Subscription Service. If requested to remove data we will respond within a reasonable timeframe. We may work with our customers to help them provide notice to their visitors about their data collection, processing and usage. Our agreements with our customers prohibit them from using the Subscription Service to collect, manage, or process Sensitive Information. We are not responsible for our customers' use of information they collect on the Subscription Service.
CakeBoss collects information under the direction of its customers, and has no direct relationship with the individuals whose Personal Information it processes. If you are a customer of one of our customers and would no longer like to be contacted by one of our customer that use our Subscription Service, please contact the customer that you interact with directly. We may transfer Personal Information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.
2.3. "Sensitive Information"
This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
3. Information We Collect
3.1. When You Visit our Websites
When you register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
3.2. "Personal Information"
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
3.3. "Navigational Information"
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
3.4. Payment Information
We collect and process payment information from you when you subscribe to the Subscription Service, including billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you. Because we use PayPal as our exclusive payment processor, we never see or have access to your credit card or bank information.
3.5. Information About Children
The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at help@CakeBoss.com, so that we may delete the information.
4. How We Use Information We Collect
4.2. We Never Sell Personal Information
We will never sell your Personal Information to any third party.
4.3. Use of Personal Information
We use the information collected through our Subscription Service by our customers for the following purposes: (a) to provide the Subscription Service (which may include the detection, prevention and resolution of security and technical issues); (b) to respond to customer support requests; and (c) otherwise to fulfill the obligations under the CakeBoss Customer Terms of Service.
4.4. Use of Navigational Information
We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about CakeBoss.
4.5. Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
4.6. Use of Credit Card Information
We exclusively process payments through PayPal and we never have access to your credit card information.
4.7. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We do not transmit sensitive personal information such as a credit card number.
If you have any questions about the security of your Personal Information, you can contact us at help@CakeBoss.com.
4.8. Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. CakeBoss Cloud accounts more than 90 days delinquent past their annual renewal date will be considered terminated by the customer and may be deleted. We will always attempt to contact the customer before deleting an account. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below. If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Service, then the customer is responsible for downloading or exporting all the information stored for the customer by the Subscription Service, including any Personal Information provided by you. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.
4.9. Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by CakeBoss on the Websites and the Subscription Service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
4.10. Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
5. Navigational Information
We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you sort your orders by date due, we use a cookie so that every time you visit the site you see your orders sorted this way. On the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CakeBoss Subscription Service or Websites you visit.
5.2. Log Files
There is information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, access times and referring website addresses. This information is used by CakeBoss for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the CakeBoss Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
We do not serve any third-party ads on the CakeBoss Cloud subscription service.
6. Opting Out and Unsubscribing
6.1. Reviewing, Correcting and Removing Your Personal Information
Upon request CakeBoss will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
• To review the user information that you have supplied to us
• To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
• To request that your user information not be used to contact you
• To request that your user information be removed from any solicitation list that we use
• To request that your user information be deleted from our records
• To opt out of being solicited by CakeBoss or third parties
To exercise any of these rights, please contact us at help@CakeBoss.com or by mail to Masters Software, Inc./CakeBoss 1841 S. Lakeline Blvd., Ste. 101 Box 192, Cedar Park, TX 78613 USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
6.2. Anti-Spam Policy
Our Terms of Service apply to us and to our customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service of an "opt-out" mechanism and other required information. We require all of our customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a customer can result in immediate suspension or termination of the Subscription Service.
6.3. To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email us at help@CakeBoss.com, or by sending us postal mail to Masters Software, Inc./CakeBoss 1841 S. Lakeline Blvd., Ste. 101 Box 192, Cedar Park, TX 78613 USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.
6.4. To Unsubscribe from Our Customers' Communications
Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our customers' marketing communications by clicking on the "unsubscribe" link located on the bottom of their emails, or by contacting them directly.
CakeBoss Software is a one-of-a-kind software, developed by a home baker, for home bakers. CakeBoss is your business's best friend. From order management, to invoicing, to scheduling, to costing out recipes and fairly pricing your goods, CakeBoss handles it all!
Customer satisfaction and support is our #1 priority. We respond to emails within one business day, Monday - Friday.
Masters Software, Inc.
1841 S. Lakeline Blvd., Ste. 101
Cedar Park, TX 78613