Troubleshooting
1. CakeBoss 2007 Original Version Problem: I get the message 'CakeBoss cannot be started'
when I try to run CakeBoss.
Solution: It's likely that you have picked up a virus
which corrupted your install cache. It is very easy to fix. Go to your computer's C drive:
c:\Documents and Settings\UserName(Sometimes called
"Owner")\Local Settings\Apps
Inside the 'Apps' folder is a folder named '2.0'.
Drag this folder and all its contents to your recycle bin.
*Important
- sometimes the 2.0 is a 'hidden' file folder, so make sure you have the option
for viewing hidden files and folders checked.
The 2.0 folder must be deleted before you reinstall.
If you cannot find the '2.0' folder in the
path listed, go to your 'Start' menu, then 'Search'. Search for 'file or folder'
named 2.0, and make sure to check the advanced options to search in hidden files
and folders. Reinstall CakeBoss from
www.cakeboss.com/install/publish.htm. This will not affect any of your stored CakeBoss data.
Watch a video: How to clear a corrupted install cache (1:15)
2. CakeBoss 2010 Problem: I get the message 'Application cannot be started' when I double-click
on the CakeBoss 2010 icon on my desktop.
Solution: 1. Go to Control Panel, Uninstall a Program
2. Uninstall CakeBoss 2010
3. Reinstall CakeBoss 2010 from
this link ("Install", then "Run")
This will not affect any of your entered data.
If you have lost your license number,
go to this page to have it emailed to you.